/

Fandom as Infrastructure: Jerrica Long

What They’re Saying on LinkedIn

The Fandom Flywheel

The prevailing trend among creatives is building fanbases and communities that can turn one-off content projects into sustainable media businesses. 

Who We’re Following

What’s Been Posted

In what we view as an important LinkedIn post, Jerrica Long reframes fandom not as a result of marketing tactics, but as the infrastructure underlying modern cultural engagement. 

She declares, “Fandom is the new front door to culture,” arguing that while IP sparks attention, only strategy sustains it. She urges industry professionals to stop treating fans like passive recipients of content. 

Instead, media entrepreneurs can build commercial systems where fan engagement outlives any single piece of content.


“Fandom isn’t hype. It’s infrastructure.

Jerrica Long

Long draws from her experience leading global campaigns at Netflix, where the key metric of success wasn’t simply reach, but resonance. This, she says, was achieved by activating community around the content. By turning engagement into cultural momentum. 

Her conceptual framework, dubbed The Fandom Flywheel, outlines a four-step cycle: 

Create → Cultivate → Champion → Convert

This framework emphasizes the importance of nurturing communities that actively participate in and advocate for the content they love (and the creators that generate it). 

She cautions against treating creators merely as promotional tools and an audience as a source of superficial metrics, stating, “If you’re still treating creators like billboards and fandoms like buzzwords, you’re not just behind. You’re building on borrowed time.” 

In a comment below the main post, Long adds that the best communities “feel like they helped build the thing – product, content, experiences.” 

Echoing this, Justin Malone comments that consistency in content helps audiences feel “seen, heard, and valued,” securing deeper loyalty. Drew Dull and Kimberly Ford extend the idea by stressing that community, not virality, is the real long-term currency.

Together, these voices make a clear case: community isn’t hype. It’s the operational layer that distinguishes ephemeral content from enduring cultural influence.

Why It Matters

This post highlights a crucial strategic evolution in how media companies are now approaching intellectual property. Where once IP was treated as a self-sustaining asset, Long repositions it as an ignition point. It’s a spark that needs the oxygen of fandom to become sustainable as a balance sheet asset. 

This concept integrates immediately into the “Audience First” movement emerging out of the Creator Economy. Any creative entrepreneur who can point to sustainable engagement with a pre-existing audience has a material, strategic advantage over those who don’t. 

The “Fandom Flywheel” offers a strategic model for content creators and brands aiming to build lasting relationships with their audiences. By moving beyond traditional marketing tactics and embracing community-driven approaches, media entities can transform consumers into advocates, thereby extending the lifecycle and impact of their IP. 

Want to negotiate for distribution of your feature film, or acquisition of your mini-series? Bringing a few million dedicated fans to the table shifts your bargaining position dramatically. Those dedicated fans are a built-in consumer audience for the content.

That’s how First Look deals get closed.

If those fans are engaged and dedicated to the creator, or the company, then they’re a community that can be expressed as a balance sheet asset with demonstrable commercial value. That changes everything for a creative business.

That is value creation strategy with direct impact on equity value. Something professional investors are keen to find.


This related article on the Media C-Suite may interest you, too.

Creatives Can Beat the Studios

Creatives Can Beat the Studios at Their Own Game; And Should

But will they?  The only obstacle to equity in the Media & Entertainment industry is a mindset carefully cultivated by decades of corporate control that is today a mere illusion.


Premium Knowledge Be in the Know!
2025 MIS Special Offer for £75

The shift from “audience” to “community” is no longer semantic. It’s structural.

IP valuation, and the valuation of media companies, will increasingly depend on the audience-building infrastructure around creative assets. Namely, its embedded audience systems and participatory pathways. A film, show or creator brand backed by a well-nurtured “fandom flywheel” will arguably hold more commercial value than one reliant on 3rd party media alone.

For investors and executives alike, the implications could be profound. 

In the race for cultural relevance, and resonance, those who operationalise fandom as infrastructure (not as a one-off tactic) will have the advantage. As Long succinctly puts it: “Whoever builds for it, wins.”

Further Reading

Read Jerrica Long’s original LinkedIn post:

Full Post Link: https://www.linkedin.com/posts/jerricalong_creatorstrategy-fandom-activity-7333155491239337985-3ibh?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAH0-SoB95vW4TgLaOTlf9ONUxHcgAovflk


Here’s a related article:

The divide between creatives and their audience

The Great Production Disconnect

Global content demand is soaring, and global revenues are rising, so why do many experienced Hollywood creatives fear the future? 

Share

Leave a Reply

Previous Story

Interview: Colin Vaines, Producer – Part III

Next Story

A Shattered Spotlight on Media Marketing: Ben Liebmann